Frequently Asked Questions
Everything you need to know about our long-lasting luxury blooms.
How long do Eternal Roses actually last?
Our preserved roses are designed to maintain their natural beauty and freshness for up to three years with proper care, requiring no water or sunlight.
Do I need to water my roses?
No, you should never water your Eternal Roses. They undergo a special preservation process that keeps them looking fresh without any hydration.
How should I care for my arrangement?
Keep your roses in a cool, dry place away from direct sunlight, high humidity, and heat. To remove dust, gently use a soft brush or a light stream of cool air.
What is your shipping policy for delicate items?
We use specialized, secure packaging to ensure your arrangement arrives in perfect condition. We offer standard and expedited shipping options across the country.
Can I return my order if I change my mind?
As our arrangements are custom-made and perishable in nature, we generally do not accept returns. However, if your item arrives damaged, please contact us within 48 hours for a replacement.
Are the roses real?
Yes, every Eternal Rose is a real, natural rose harvested at its peak and treated with a non-toxic, plant-based formula to preserve its appearance.